Public Management and Services (PMS) is an international, interdisciplinary, open-access journal dedicated to promoting the integration of innovative management practices and service delivery solutions in the public sector. Emphasizing the transformative potential of evidence-based approaches and technological innovation to improve the efficiency and effectiveness of public services, PMS integrates management, information systems, economics, social psychology, and data analytics to accelerate the development of sustainable, user-centric public services.
PMS seeks to illuminate the interdisciplinary connections between theory and practice in public service management, addressing complex challenges at the intersection of operational efficiency, service quality, technological adoption, and sustainable development.
PMS prioritizes applied research and case studies that demonstrate scalable solutions for next-generation public service management, including but not limited to:
- Public Service Operations Management and Process Optimization
- Evidence-Based Public Decision Making and Policy Analytics
- Digital Governance and Intelligent Service Systems
- Public Performance Management and Outcome-Based Evaluation
- Cross-Sector Collaborative Governance and Co-Production Mechanisms
- Citizen-Centered Service Design and Experience Management
- Public Value Creation and Sustainable Innovation in Services
