Coping Mechanisms and Challenges in Social Protection for Informal Sector Workers in Zimbabwe: Evidence from Glenview Area 8

Abstract

The informal sector plays a significant role in Zimbabwe’s economy, yet it remains largely excluded from formal social protection systems. This article presents the findings from qualitative research conducted in Glenview Area 8, focusing on the challenges informal sector workers face in accessing social protection and the coping mechanisms they employ. The study identifies key challenges such as income irregularity, lack of formal contracts, and the absence of categorization frameworks. Workers often rely on informal networks like mukando (rotating savings clubs) and income diversification strategies to mitigate financial risks. However, these mechanisms lack the sustainability needed to address long-term challenges like illness, old age, and economic shocks. The article proposes the Inclusive Social Protection Framework for Informal Sector Empowerment (ISPFISE), which integrates informal mechanisms into formal structures to bridge gaps in social protection. Recommendations are provided to strengthen policy frameworks and improve social protection access for informal workers.